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Crowne Plaza Chicago West Loop

ex. Crowne Plaza Metro

733 West Madison, Chicago, Illinois, United States, 60661  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Chicago West Loop

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Poolside snack bar

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Spa centre

Laundry

Verified Reviews:

  • Coffee maker did not work - Staff were all friendly - Parking was a little more expensive ($35 a night)
  • Beds and pillows were very comfortable - I would definitely stay here again - Bar in the hotel was nice
  • Fitness center with a pool, hot tub, sauna - 10-15 minute walk from the sears tower - Staff is extremely courteous
  • Internet access is free - Staff is very helpful and friendly - Located near the expressways - Starbucks nearby
  • Bathrooms are clean and modern - One of the most comfortable beds i've ever stayed in - Airconditioner was old and loud

Overview

The 4-star Crowne Plaza Chicago West Loop Hotel places guests abound 4.4 km from McCormick Place. Since 2005 the hotel has been offering accommodation in a 17-story building with classic architecture and furnishings.

The hotel is around 20 minutes on foot from the city center. This stylish property is located in the center of Chicago.

Enclosed by a palace, a museum and monuments, the hotel offers a stunning view over the patio.

Well connected to many sights, Crowne Plaza Chicago West Loop Hotel is close to LaSalle \"L\" (Blue Line) subway station and Madison & Peoria bus station. Due to its location 15 km from Midway airport, fast access to the Crowne Plaza Chicago West Loop Hotel is provided.

Rooms

Guests are offered individual guestrooms featuring climate control, wireless internet, cable TV with on-demand movies, a laptop-compatible safe and a work desk along with modern décor. They are equipped with coffee/tea makers and a stove.

Eat & Drink

Residents can have breakfast in the bar. The property offers a full service restaurant serving contemporary cuisine. Guests can try coffee and tea served in the snack bar. Serving an array of dishes, Mariano's and Pegasus are 100 meters away.

A full breakfast is served and charges are applicable. 

Services

Offering car and bicycle rental services, Crowne Plaza Chicago West Loop Hotel induces guests to explore the area.

Relax

Guests with children can avail of cribs, high chairs and video games offered at the hotel. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   17.  Number of rooms:   398.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Vending machines
  • Lobby
  • Ice machine
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 19 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Chicago West Loop Chicago location
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Hotel Address:

733 West Madison, Chicago, Illinois, United States, 60661

Get directions
Airports
Train
  • Ogilvie Transportation Center
    2000 ft
  • Union Station
    2300 ft
Underground
  • LaSalle "L" Station (Blue Line)
    4600 ft
  • Bus stop
    400 ft
Restaurants
  • Dine (cuisine: American)
    100 ft
  • Girl & The Goat (cuisine: American, Eclectic)
    1300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398

Rooms and availability

Crowne Plaza Chicago West Loop photos Room
Standard Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • CD player
  • Radio
Crowne Plaza Chicago West Loop photos Room
Room Hearing accessible
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player
Crowne Plaza Chicago West Loop photos Room Suite
Spacious Suite Mobility accessible
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player
Skyline Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player
Flat
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player

Crowne Plaza Chicago West Loop Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Local attractions

  • Marina City1.1 mi
    300 N. State St.
  • Wrigley Building1.3 mi
    410 North Michigan Ave
  • Oak Street Beach2.0 mi
    1000 North Lake Shore Drive, Chicago
  • Michigan Avenue1.1 mi
    Chicago, IL 60656 ‎
  • Water Tower Place 1.7 mi
    835 N Michigan Ave

Near the hotel

  • Chicago Board of Trade Building4200 ft
    141 W Jackson Blvd La Salle Street

    Restaurants nearby

    • Dine100 ft

      Address: 733 W Madison St
      Phone: 312-602-2100

      64% likes this, based on 74 reviews
      Cuisine: American
      Price Range: USD 16 - USD 21

    • Mariano's300 ft

      Address: 40 S Halsted St
      Phone: (312) 243-7657

      85% likes this, based on 35 reviews
      Cuisine: Contemporary

    • Pegasus700 ft

      Address: 130 S Halsted St
      Phone: (312) 226-4666

      53% likes this, based on 65 reviews
      Cuisine: Mediterranean, Greek
      Price Range: USD 30 - USD 32

    • Girl & The Goat1300 ft

      Address: 809 W Randolph St
      Phone: 312-492-6262

      81% likes this, based on 801 reviews
      Cuisine: American, Eclectic
      Price Range: USD 16 - USD 31

    • Greek Islands Restaurant800 ft

      Address: 200 S Halsted St
      Phone: 312-782-9855

      76% likes this, based on 349 reviews
      Cuisine: Mediterranean, Greek
      Price Range: USD 1 - USD 30

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of floors:
      17
    • Number of rooms:
      398

    Crowne Plaza Chicago West Loop Reviews

    Guest reviews are submitted by our customers after their stay at Crowne Plaza Chicago West Loop

    8.0
    FabulousBased on147 reviews

    Rating by category:

    Location
    7.5
    Service
    7.8
    Rooms
    9.0

    Guest reviews

    • Older travelers
      9.2

      the room was very comfortable and nicely decorated.

      the view was facing the expressway

    • Older travelers
      9.2

      Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago.

      The bathroom didn't seem to have a fan to get rid of shower steam.

    • Single
      3.2

      i did not like the hotel. it is a dirty hotel. overpriced .......its a 120 per night hotel on its best day........not a nice place for the money...........

    • Single
      7.8

      I Book this hotel on the basis of in the UK Crowne Plaza standard in the UK. This is'nt the same in the USA it more like a 3 Star Holiday inn Standard. Also room not very sound proof form the amount of traffic that you can hear all during the night.

    • Group of friends
      10.0

      Clean, staff was very nice location was right close to many things to be able to walk. Had a nice restaurant off the lobby

      Very poor WiFi service

    • Older travelers
      10.0

      I really liked that the hotel was close to Union Station as that's the way we usually travel to Chicago and we were able to walk to the hotel. Nice facility, very secure and clean. Also liked having a pharmacy/grocery store so close, very convenient. We will be back. Thank you.

    • Group of friends
      6.2

      Staff was friendly and attentive.

      We couldn't open our balcony door because of the smell of grease (from the kitchen?) We were on the 3rd floor in back of hotel. We were too tired to ask to change our room when we discovered this. Also no pool in the hotel. There are too many hotels in the city and doubt I will ever be back.

    • Group of friends
      10.0

      The staff was excellent they were very helpful to me personally. My luggage was lost and they were very helpful during that time.

    • Couple
      7.8

      Staff was hilarious and extremely helpful

      $100 deposit that I didn't know about until I checked my credit card statements. They are tricky...

    • Group of friends
      5.0

      The only positive thing I have to say about this hotel is the front desk staff is very polite, and the bed was comfy.

      Even though I reserved 2 non-smoking rooms, I was given 2 smoking rooms, and I have severe respiratory problems. No accommodations were given to rectify this. According to the hotel, they cannot guarantee to provide what I had purchased through Booked.net. They told me to try for a non- smoking room the next day. So the next day, when I asked about getting 2 non-smoking rooms, they told me that they were sold out....even though I hardly saw anyone in the parking lot or the hotel. Aside from this, the room was small, stunk, ultra thin walls (I got the honors of listening to the neighbors having sex the first 10 mins I was in the room), no luxury at all for the amount I paid, and the fact that this was rated a 4 star hotel.....I was severely disappointed to say the least. The valet is almost nowhere to be found EVER, the front rotating door will quit rotating and lock you into it. This hotel was definitely NOT WORTH THE MONEY!!!

    • Older travelers
      10.0

      I really liked that the hotel was close to Union Station as that's the way we usually travel to Chicago and we were able to walk to the hotel. Nice facility, very secure and clean. Also liked having a pharmacy/grocery store so close, very convenient. We will be back. Thank you.

    • Group of friends
      8.2

      The location of the hotel was near a friends condo. I t was nice to have a bar/dining option located in the Hotel.

      No real complaints - just an average room at an above average price due to its location. Most of the hotels I looked at in that area were the same price so obviously the location dictates the price they can charge.

    • 9.6

      New mattresses were just changed. Extremely comfortable beds. I liked the little "patio" outside the room.

      Small pillows on bed were not the best, but the comfy mattresses made the pillows not that big a deal.

    • 10.0

      The Staff they we so helpful and very attentive to our needs.

    • 9.6

      I felt that the bed was super comfy! and the staff was very helpful and accommodating.

    How to reach hotel

    hotel Crowne Plaza Chicago West Loop Chicago location
    Show big map »

    Hotel Address:

    733 West Madison, Chicago, Illinois, United States, 60661

    Get directions
    Airports
    Train
    • Ogilvie Transportation Center
      2000 ft
    • Union Station
      2300 ft
    Underground
    • LaSalle "L" Station (Blue Line)
      4600 ft
    • Bus stop
      400 ft
    Restaurants
    • Dine (cuisine: American)
      100 ft
    • Girl & The Goat (cuisine: American, Eclectic)
      1300 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of floors:
      17
    • Number of rooms:
      398