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Crowne Plaza Chicago West Loop

ex. Crowne Plaza Metro

733 West Madison, Chicago, Illinois, United States, 60661  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Chicago West Loop

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Poolside snack bar

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Spa centre

Laundry

Verified Reviews:

  • Coffee maker did not work - Staff were all friendly - Parking was a little more expensive ($35 a night)
  • Beds and pillows were very comfortable - I would definitely stay here again - Bar in the hotel was nice
  • Fitness center with a pool, hot tub, sauna - 10-15 minute walk from the sears tower - Staff is extremely courteous
  • Internet access is free - Staff is very helpful and friendly - Located near the expressways - Starbucks nearby
  • Bathrooms are clean and modern - One of the most comfortable beds i've ever stayed in - Airconditioner was old and loud

Overview

The 4-star Crowne Plaza Chicago West Loop Hotel places guests abound 4.4 km from McCormick Place. Since 2005 the hotel has been offering accommodation in a 17-story building with classic architecture and furnishings.

The hotel is around 20 minutes on foot from the city center. This stylish property is located in the center of Chicago.

Enclosed by a palace, a museum and monuments, the hotel offers a stunning view over the patio.

Well connected to many sights, Crowne Plaza Chicago West Loop Hotel is close to LaSalle \"L\" (Blue Line) subway station and Madison & Peoria bus station. Due to its location 15 km from Midway airport, fast access to the Crowne Plaza Chicago West Loop Hotel is provided.

Rooms

Guests are offered individual guestrooms featuring climate control, wireless internet, cable TV with on-demand movies, a laptop-compatible safe and a work desk along with modern décor. They are equipped with coffee/tea makers and a stove.

Eat & Drink

Residents can have breakfast in the bar. The property offers a full service restaurant serving contemporary cuisine. Guests can try coffee and tea served in the snack bar. Serving an array of dishes, Mariano's and Pegasus are 100 meters away.

A full breakfast is served and charges are applicable. 

Services

Offering car and bicycle rental services, Crowne Plaza Chicago West Loop Hotel induces guests to explore the area.

Relax

Guests with children can avail of cribs, high chairs and video games offered at the hotel. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   17.  Number of rooms:   398.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Vending machines
  • Lobby
  • Ice machine
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • High chairs
  • Children's buffet
  • Children's pool

Leisure facilities

  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa centre
  • Sauna
  • Jacuzzi
  • Massage

Room facilities

  • Air conditioning
  • Individual heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Chicago West Loop Chicago location
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Hotel Address:

733 West Madison, Chicago, Illinois, United States, 60661

Get directions
City Centre
  • Chicago
    5000 ft
Airports
Train Stations
  • Ogilvie Transportation Center
    2000 ft
  • Union Station
    2300 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    5000 ft
  • Bus stop
    400 ft
Restaurants
  • Dine (cuisine: American)
    100 ft
  • Girl & The Goat (cuisine: American, Eclectic)
    1100 ft
Beaches
  • North Avenue Beach
    1.5 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398

Rooms and availability

Skyline Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Spacious balcony
  • Balcony
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player
Crowne Plaza Chicago West Loop photos Room
Standard Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Facilities for disabled
  • Spacious balcony
  • Balcony
  • Work desk
  • Ironing facilities
  • Dressing area
  • Computer
  • Connecting room
  • Ergonomic chair
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • CD player
  • Radio
Crowne Plaza Chicago West Loop photos Room
Room Hearing accessible
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Spacious balcony
  • Balcony
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player
Corner King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Spacious balcony
  • Balcony
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player
Spacious Suite
  • Max occupancy:

    2 persons

  • Check Prices
Crowne Plaza Chicago West Loop photos Room Suite
Spacious Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Satellite TV
  • Universal AC/DC adapters
  • CD player

Crowne Plaza Chicago West Loop Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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What's nearby

Tourist attractions

Train stations

Monuments and Landmarks

Museums

Halls

  • Ina's3000 ft

Universities, Institutes

  • Harvard University700 ft
  • Lexington College1400 ft
  • University of Illinois Alumni1400 ft
  • Chicago-Kent College Law Ofc1700 ft
  • Univeristy of IL at Chicago2300 ft
  • Chicago Circle Ctr2700 ft
  • Cornell University2700 ft
  • Ccc Bowling-Univ of IL Chicago2700 ft
  • Career Center2700 ft
  • University of Illinois3000 ft
  • University of Illinois3000 ft
  • Keller Graduate School of Mgmt3300 ft
  • Bradley University Regional3300 ft
  • University of Illinois Library3300 ft

Local attractions

  • The Art Institute of Chicago1.2 mi
    111 S Michigan Ave 159 East Monroe Street
  • Reliance Building 5100 ft
    1 W Washington St
  • Oriental Theatre5100 ft
    24 West Randolph St, Chicago
  • Monadnock Building5000 ft
    53 W Jackson Blvd
  • Millennium Park1.3 mi
    201 East Randolph Street Between Michigan Avenue & Columbus Avenue

Near the hotel

  • Old St. Patrick\'s Church1000 ft
    700 West Adams Street At intersection with S Desplaines St
  • National Hellenic Museum1600 ft
    333 S Halsted St
  • Union Station2100 ft
    210 S. Canal Street, Chicago
  • Museum of Holography, 2500 ft
    1134 W Washington Blvd
  • Greektown1500 ft
    306 S Halsted St
  • French Market 2000 ft
    131 N Clinton St
  • Skydeck Chicago - Willis Tower3100 ft
    233 S. Wacker Drive Entrance on Jackson Blvd

Restaurants nearby

  • Dine100 ft

    Address: 733 W Madison St
    Phone: 312-602-2100

    64% likes this, based on 74 reviews
    Cuisine: American
    Price Range: USD 16 - USD 21

  • Mariano's300 ft

    Address: 40 S Halsted St
    Phone: (312) 243-7657

    85% likes this, based on 35 reviews
    Cuisine: Contemporary

  • Pegasus800 ft

    Address: 130 S Halsted St
    Phone: (312) 226-4666

    53% likes this, based on 65 reviews
    Cuisine: Mediterranean, Greek
    Price Range: USD 30 - USD 32

  • Girl & The Goat1100 ft

    Address: 809 W Randolph St
    Phone: 312-492-6262

    81% likes this, based on 801 reviews
    Cuisine: American, Eclectic
    Price Range: USD 16 - USD 31

  • Greek Islands Restaurant900 ft

    Address: 200 S Halsted St
    Phone: 312-782-9855

    76% likes this, based on 349 reviews
    Cuisine: Mediterranean, Greek
    Price Range: USD 1 - USD 30

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398

Crowne Plaza Chicago West Loop Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Chicago West Loop

Average guest rating

8.0out of 10
Fabulous
Based on 147 reviews

Rating by category:

Location
7.5
Value
9.0
Service
7.8
Rooms
9.0

Guest reviews

  • Older travelers
    9.2

    the room was very comfortable and nicely decorated.

    the view was facing the expressway

  • Older travelers
    9.2

    Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago.

    The bathroom didn't seem to have a fan to get rid of shower steam.

  • Single
    3.2

    i did not like the hotel. it is a dirty hotel. overpriced .......its a 120 per night hotel on its best day........not a nice place for the money...........

  • Single
    7.8

    I Book this hotel on the basis of in the UK Crowne Plaza standard in the UK. This is'nt the same in the USA it more like a 3 Star Holiday inn Standard. Also room not very sound proof form the amount of traffic that you can hear all during the night.

  • Group of friends
    10.0

    Clean, staff was very nice location was right close to many things to be able to walk. Had a nice restaurant off the lobby

    Very poor WiFi service

  • Older travelers
    10.0

    I really liked that the hotel was close to Union Station as that's the way we usually travel to Chicago and we were able to walk to the hotel. Nice facility, very secure and clean. Also liked having a pharmacy/grocery store so close, very convenient. We will be back. Thank you.

  • Group of friends
    6.2

    Staff was friendly and attentive.

    We couldn't open our balcony door because of the smell of grease (from the kitchen?) We were on the 3rd floor in back of hotel. We were too tired to ask to change our room when we discovered this. Also no pool in the hotel. There are too many hotels in the city and doubt I will ever be back.

  • Group of friends
    10.0

    The staff was excellent they were very helpful to me personally. My luggage was lost and they were very helpful during that time.

  • Couple
    7.8

    Staff was hilarious and extremely helpful

    $100 deposit that I didn't know about until I checked my credit card statements. They are tricky...

  • Group of friends
    5.0

    The only positive thing I have to say about this hotel is the front desk staff is very polite, and the bed was comfy.

    Even though I reserved 2 non-smoking rooms, I was given 2 smoking rooms, and I have severe respiratory problems. No accommodations were given to rectify this. According to the hotel, they cannot guarantee to provide what I had purchased through Booked.net. They told me to try for a non- smoking room the next day. So the next day, when I asked about getting 2 non-smoking rooms, they told me that they were sold out....even though I hardly saw anyone in the parking lot or the hotel. Aside from this, the room was small, stunk, ultra thin walls (I got the honors of listening to the neighbors having sex the first 10 mins I was in the room), no luxury at all for the amount I paid, and the fact that this was rated a 4 star hotel.....I was severely disappointed to say the least. The valet is almost nowhere to be found EVER, the front rotating door will quit rotating and lock you into it. This hotel was definitely NOT WORTH THE MONEY!!!

  • Older travelers
    10.0

    I really liked that the hotel was close to Union Station as that's the way we usually travel to Chicago and we were able to walk to the hotel. Nice facility, very secure and clean. Also liked having a pharmacy/grocery store so close, very convenient. We will be back. Thank you.

  • Group of friends
    8.2

    The location of the hotel was near a friends condo. I t was nice to have a bar/dining option located in the Hotel.

    No real complaints - just an average room at an above average price due to its location. Most of the hotels I looked at in that area were the same price so obviously the location dictates the price they can charge.

  • 9.6

    New mattresses were just changed. Extremely comfortable beds. I liked the little "patio" outside the room.

    Small pillows on bed were not the best, but the comfy mattresses made the pillows not that big a deal.

  • 10.0

    The Staff they we so helpful and very attentive to our needs.

  • 9.6

    I felt that the bed was super comfy! and the staff was very helpful and accommodating.

How to reach hotel

hotel Crowne Plaza Chicago West Loop Chicago location
Show big map »

Hotel Address:

733 West Madison, Chicago, Illinois, United States, 60661

Get directions
City Centre
  • Chicago
    5000 ft
Airports
Train Stations
  • Ogilvie Transportation Center
    2000 ft
  • Union Station
    2300 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    5000 ft
  • Bus stop
    400 ft
Restaurants
  • Dine (cuisine: American)
    100 ft
  • Girl & The Goat (cuisine: American, Eclectic)
    1100 ft
Beaches
  • North Avenue Beach
    1.5 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398