Crowne Plaza Chicago West Loop

ex. Crowne Plaza Metro

733 West Madison, Chicago, IL, United States, 60661show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  129 reviews
Overview

The 4-star Crowne Plaza Chicago West Loop Hotel places guests abound 4.4 km from McCormick Place. Since 2005 the hotel has been offering accommodation in a 17-story building with classic architecture and furnishings.

The hotel is around 20 minutes on foot from the city center. This stylish property is located in the center of Chicago.

Enclosed by a palace, a museum and monuments, the hotel offers a stunning view over the patio.

Well connected to many sights, Crowne Plaza Chicago West Loop Hotel is close to LaSalle \"L\" (Blue Line) subway station and Madison & Peoria bus station. Due to its location 15 km from Midway airport, fast access to the Crowne Plaza Chicago West Loop Hotel is provided.

Rooms

Guests are offered individual guestrooms featuring climate control, wireless internet, cable TV with on-demand movies, a laptop-compatible safe and a work desk along with modern décor. They are equipped with coffee/tea makers and a stove.

Eat & Drink

Residents can have breakfast in the bar. The property offers a full service restaurant serving contemporary cuisine. Guests can try coffee and tea served in the snack bar. Serving an array of dishes, Mariano's and Pegasus are 100 meters away.

A full breakfast is served and charges are applicable. 

Services

Offering car and bicycle rental services, Crowne Plaza Chicago West Loop Hotel induces guests to explore the area.

Relax

Guests with children can avail of cribs, high chairs and video games offered at the hotel. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   17.  Number of rooms:   398.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Poolside snack bar

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Spa centre

Laundry

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Rooftop terrace
  • Patio
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Sears Tower SkydeckSears Tower Skydeck3000 ft
Ina'sIna's3000 ft
Career CenterCareer Center2700 ft
Cornell UniversityCornell University2700 ft
Ccc Bowling-Univ of IL ChicagoCcc Bowling-Univ of IL Chicago2700 ft
Chicago Circle CtrChicago Circle Ctr2700 ft
Bradley University RegionalBradley University Regional3300 ft
Keller Graduate School of MgmtKeller Graduate School of Mgmt3300 ft
Hyatt Gaming SvcHyatt Gaming Svc3300 ft
Chicago Board of Trade BuildingChicago Board of Trade Building4300 ft141 W Jackson Blvd La Salle Street
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DineDine100 ft733 W Madison St
Girl & The GoatGirl & The Goat1100 ft809 W Randolph St
Mariano'sMariano's300 ft40 S Halsted St
Greek Islands RestaurantGreek Islands Restaurant900 ft200 S Halsted St
PegasusPegasus800 ft130 S Halsted St
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Cinema ChicagoCinema Chicago5000 ft
Arts and Business CouncilArts and Business Council1.1 mi
Hellenic Museum and Cultural CtrHellenic Museum and Cultural Ctr1.1 mi
Chicago Athenaeum at SchamburgChicago Athenaeum at Schamburg1.2 mi
Illinois Alliance For Arts EDIllinois Alliance For Arts ED1.2 mi
Harold Washington LibraryHarold Washington Library1.1 mi
Career Academy IncCareer Academy Inc1.2 mi
Career Works IncCareer Works Inc1.2 mi
Family Golf CtrFamily Golf Ctr1.4 mi
Marina CityMarina City1.1 mi300 N. State St.
Michigan AvenueMichigan Avenue1.2 mi Chicago, IL 60656 ‎
Wrigley BuildingWrigley Building1.3 mi410 North Michigan Ave
Water Tower Place Water Tower Place 1.7 mi835 N Michigan Ave
Oak Street BeachOak Street Beach1.9 mi1000 North Lake Shore Drive, Chicago
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Getting around
Airports
Midway (MDW)8.6 mi
Train
Ogilvie Transportation Center2000 ft
Union Station2300 ft
Underground
LaSalle "L" Station (Blue Line)5000 ft
Bus
Bus stop400 ft
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Reviews
7.8
FabulousBased on  129  reviews

Rating by category:

7.5
Location
7.8
Service
9.0
Rooms
  • 9.2
    Superb

    the room was very comfortable and nicely decorated.

    the view was facing the expressway

  • 9.2
    Superb

    Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago.

    The bathroom didn't seem to have a fan to get rid of shower steam.

  • 3.2
    Guest rating

    i did not like the hotel. it is a dirty hotel. overpriced .......its a 120 per night hotel on its best day........not a nice place for the money...........

  • 7.8
    Fabulous

    I Book this hotel on the basis of in the UK Crowne Plaza standard in the UK. This is'nt the same in the USA it more like a 3 Star Holiday inn Standard. Also room not very sound proof form the amount of traffic that you can hear all during the night.

  • 10.0
    Exclusive

    Clean, staff was very nice location was right close to many things to be able to walk. Had a nice restaurant off the lobby

    Very poor WiFi service

  • 10.0
    Exclusive

    I really liked that the hotel was close to Union Station as that's the way we usually travel to Chicago and we were able to walk to the hotel. Nice facility, very secure and clean. Also liked having a pharmacy/grocery store so close, very convenient. We will be back. Thank you.

  • 6.2
    Good

    Staff was friendly and attentive.

    We couldn't open our balcony door because of the smell of grease (from the kitchen?) We were on the 3rd floor in back of hotel. We were too tired to ask to change our room when we discovered this. Also no pool in the hotel. There are too many hotels in the city and doubt I will ever be back.

  • 10.0
    Exclusive

    The staff was excellent they were very helpful to me personally. My luggage was lost and they were very helpful during that time.

  • 7.8
    Fabulous

    Staff was hilarious and extremely helpful

    $100 deposit that I didn't know about until I checked my credit card statements. They are tricky...

  • 5.0
    Guest rating

    The only positive thing I have to say about this hotel is the front desk staff is very polite, and the bed was comfy.

    Even though I reserved 2 non-smoking rooms, I was given 2 smoking rooms, and I have severe respiratory problems. No accommodations were given to rectify this. According to the hotel, they cannot guarantee to provide what I had purchased through Booked.net. They told me to try for a non- smoking room the next day. So the next day, when I asked about getting 2 non-smoking rooms, they told me that they were sold out....even though I hardly saw anyone in the parking lot or the hotel. Aside from this, the room was small, stunk, ultra thin walls (I got the honors of listening to the neighbors having sex the first 10 mins I was in the room), no luxury at all for the amount I paid, and the fact that this was rated a 4 star hotel.....I was severely disappointed to say the least. The valet is almost nowhere to be found EVER, the front rotating door will quit rotating and lock you into it. This hotel was definitely NOT WORTH THE MONEY!!!

  • 10.0
    Exclusive

    I really liked that the hotel was close to Union Station as that's the way we usually travel to Chicago and we were able to walk to the hotel. Nice facility, very secure and clean. Also liked having a pharmacy/grocery store so close, very convenient. We will be back. Thank you.

  • 8.2
    Fabulous

    The location of the hotel was near a friends condo. I t was nice to have a bar/dining option located in the Hotel.

    No real complaints - just an average room at an above average price due to its location. Most of the hotels I looked at in that area were the same price so obviously the location dictates the price they can charge.

  • 9.6
    Exclusive

    New mattresses were just changed. Extremely comfortable beds. I liked the little "patio" outside the room.

    Small pillows on bed were not the best, but the comfy mattresses made the pillows not that big a deal.

  • 9.6
    Exclusive

    I felt that the bed was super comfy! and the staff was very helpful and accommodating.

  • 9.2
    Superb

    I liked that the room was clean and especially that the bathroom was clean.

    There needs to be a vent / fan in the bathroom. It gets really steamed up and can't see the mirror. If that's all that I didn't like, well great room.

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Highlights
8
FabulousBased on  129 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Midway (MDW)8.6 mi
Train
Ogilvie Transportation Center2000 ft
Union Station2300 ft
Underground
LaSalle "L" Station (Blue Line)5000 ft
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room